Dad bought this DVD player. It didn't work. It was brand new. Dad took the DVD player back to the store. Dad suffers anxiety attacks because of the medication he's on. I should have gone with Dad to the store. They're not giving him a new player, they say they have to test it first. Or something. Even though he's only been home for ten minutes, I've heard two shakey accounts from him about what happened, but I still don't get what really happened.